Job Description
A Linux Server Systems Administrator/Engineer position within the Analysis Solutions
Division (ASD) to support the National Media Exploitation Center (NMEC). This role
requires an individual that has technical experience with administering Linux servers
within a physical and virtual environment. This role is responsible for
interacting with administrators to handle service inquiries and problems. Duties include
examining customer problems and implementing appropriate corrective action to initiate
a repair or return to service. This role analyzes recurring problems and initiates
solutions for preventing reoccurrence and analyzes existing infrastructure for
tuning/performance enhancements. This Individuals in this role may be required to
perform technical software configuration, rebooting, and other remedial actions on
customer servers. The Customer utilizes an Agile Framework to plan and successfully
complete all initiatives. The work location is in Bethesda at the Intelligence Community
Campus.
Primary Responsibilities
- Review C&A documentation providing feedback on completeness and
compliance of its content. - Perform system installation, configuration maintenance, account maintenance,
signature maintenance, patch management, and troubleshooting of operational
IA and CND systems. - Operates with appreciable latitude in developing methodology and presenting
solutions to problems. - Contributes to deliverables and performance metrics where applicable.
- Responsible for implementing, operating, and maintaining physical and virtual
server hardware and systems software. - Provide technical support, administration, and monitoring of Linux systems within
a physical and virtual environment. - Decommission server(s) upon request through approved engineering change
solution. - Install and/or remove service application and scripting components
- Maintain server hardware and software assets in compliance with supporting
third party vendor and lease requirements. - Implement capacity planning and tuning actions for server assets
- Provide support for the implementation, troubleshooting and maintenance of IT
systems. Rapidly distinguish isolated user problems from enterprise-wide
application/system problems. - Support operations, maintenance and troubleshooting for end user workstations,
to include desktop applications - Coordinate with customers and stakeholders to collect data, conduct analysis,
develop, and implement solutions associated with incident tickets and
requirements. - Seek opportunities for continuous improvement to support effective and efficient
operations - Develop solutions to complex technical issues.
- Provide follow-up reports (technical findings, feedback, resolution steps taken)
for Root Cause analysis, engineering technical assessment and process
improvement initiatives. - Support customer requirements in a 24/7/365 environment and be able to
provide on-call support during outages occurring after hours; may involve shift
work. - Update operations and monitoring documentation for 24/7/365 Operations Watch
personnel.
Basic Qualifications
- Requires a bachelor’s degree and 12+ years of relevant experience, additional
years of experience may be considered in lieu of a degree - Experience in a supervisory and/or mentorship capacity
- System security engineering expertise in one or more of the following: system
security design process; engineering life cycle; information domain; cross domain
solutions; commercial off-the-shelf and government off-the-shelf cryptography;
identification; authentication; and authorization; system integration; risk
management; intrusion detection; contingency planning; incident handling;
configuration control; change management; auditing; certification and
accreditation process; principles of IA (confidentiality, integrity, non-repudiation,
availability, and access control); and security testing - Possesses and applies expertise on multiple complex work assignments.
- Assignments may be broad in nature requiring originality and innovation in
determining how to accomplish tasks. - Background in Linux or UNIX server setup, deployment and maintenance
- Experience using Red Hat Satellite Server and/or Spacewalk for patching and
system management - Experience with hardening Linux environments
- Experience with system administration of server operating systems such as Linux
(CentOS, RHEL, or Ubuntu) - Familiarity with supporting virtual desktops running Linux, Microsoft Windows,
and/or MacOS - Experience with Scripting/Automation through Linux Shell scripts, PowerShell,
PowerCLI, or other scripting languages - Experience troubleshooting issues in a growing environment
- Experience with log reviews, incident analysis, and identification of issue trends
- Experience with server patch management methodologies
- Time management skills with the ability to work within an IT Service
- Management/ticketing system independently
- Ability to triage and properly classify incidents and prioritize work efforts
accordingly - Strong oral and written communications skills
- Experience establishing goals and plans that meet project objectives
- Track record of working effectively within a team, and support to peers toward
improved processes and results - Perform systems requirements analysis, functional analysis, timeline analysis,
trade studies, requirements allocation and interface definition, technical
management, integration, system testing, and quality assurance. - Must be able to work independently to develop solutions to technical problems.
- Candidate must, at a minimum, meet DoD 8570.11- IAT Level II certification
requirements (currently Security+ CE, CCNA-Security, GSEC, or SSCP along
with an appropriate computing environment (CE) certification)
Clearance - TS/SCI clearance with Polygraph required
- US Citizenship is required due to the nature of the government contracts we
support.
Preferred Qualifications
- Knowledge of AWS or Azure cloud services and the cloud ecosystem.
- Experience operating and maintaining systems in a Windows environment
- Certification relating to VMware (VCA/VCP)
- Experience with SAN or network storage setup and administration
- Experience working in an Agile environment
- Familiarity with Hyper Converged Infrastructure (HCI) concepts and solutions
- Experience with troubleshooting within a security environment
- Experience with backup and restore procedures
